Manufacturer: Image Sales, Inc

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Standard Installation Package (5 hours)

Standard Installation Package (5 hours)

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Our Standard Package is designed for organizations that plan to use more advanced software features, have an existing database, or require the training of multiple people. This package includes much more intensive training which can be helpful in preparing employees to use the system more efficiently. This is the minimum package for software other than basic ID programs, such as Lobby Management or Member Tracking software. The Standard Package includes the following services:

Before the training the customer will need to …

- Install the software

- Session 1 about 2 hours (Webinar)

- Create initial database

- Database manipulation and setup

- Importing of data from external databases

- Card template design features

- Create 1st card design template

- Customize the data entry screen

- Session 2 installation of equipment (Onsite local area*) 2 hours

- Installation of printer and camera

- Operator Training

- Entering information and capturing photos

- Search functions and other database queries

- Reports

- Printer maintenance and cleaning

- Follow-up Webinar (1 hour)

- Answer questions

- Lifetime limited phone & webinar support (up 30 minutes per month)

- (Additional training available at $125/hr)

*Please note that any service outside our service area is subject to travel charges or may be performed using webinar.

- Service Area (included in on-site training costs)

Image Sales, Inc. is located in the San Francisco Bay Area in Concord, CA. We have a field office in Sacramento. 

Our service area includes Sacramento in the north to Santa Cruz in the south and Modesto/Stockton in the east to, of course, San Francisco in the west.

Service Area Map


Installation Planning
A little planning will help make the most of our time.
 - Make sure that you have the computer set-up & operational where the software and printer will be installed.
-  Make sure all the operators are scheduled for the training session.
-  Make sure all IT personnel who may be working with the equipment are scheduled for the training session.
You will notice that our training packages are broken up into multiple sessions, combining both webinar and on-site training. We have found that time between sessions works well to allow for practice and to create/refine card templates. It also allows for different people to be involved in different aspects of the training: IT personal, Card Designers, Operators, and Supervisors.

Manufacturer Image Sales, Inc
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