Manufacturer: Image Sales, Inc

Availability: In stock


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Premium Package (up to 9 hours)

Premium Package (up to 9 hours)

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This package provides the ultimate in training flexibility along with the highest amount of system integration. We recommend this package for organizations with internal networks, high training needs, multiple stations and specific data requirements. The Premium Package includes the following services:

Before the training the customer will need to …

  - Install the software

  - Session 1 about 2 hours (webinar)

- Database manipulation and setup

- Integrate software to work with an existing ODBC compliant database

- Create initial database

- Import data from external databases

- Card template design features

- Create 1st card design template

- Customizing the data entry screen

 - Session 2 installation of equipment for up to 3 network systems (Onsite local area*) up to 6 hours including …

- Setup workstations, including, installation of printers, cameras and other hardware if applicable

- Operator Training

- Enrollment  including capturing photos

- Search functions and other database queries

- Printer maintenance and cleaning

- Reports

 - Follow-up Webinar (1 hour)

- Answer questions

 - Lifetime limited phone & webinar support (up 30 minutes per month)

- (Additional training available at $125/hr)

*Please note that any service outside our service area is subject to travel charges or may be done using as a webinar.

- Service Area (included in on-site training costs)

Image Sales, Inc. is located in the San Francisco Bay Area in Concord, CA. We have a field office in Sacramento. 

Our service area includes Sacramento in the north to Santa Cruz in the south and Modesto/Stockton in the east to, of course, San Francisco in the west.

Service Area Map


Installation Planning
A little planning will help make the most of our time.
 - Make sure that you have the computer set-up & operational where the software and printer will be installed.
-  Make sure all the operators are scheduled for the training session.
-  Make sure all IT personnel who may be working with the equipment are scheduled for the training session.
You will notice that our training packages are broken up into multiple sessions, combining both webinar and on-site training. We have found that time between sessions works well to allow for practice and to create/refine card templates. It also allows for different people to be involved in different aspects of the training: IT personal, Card Designers, Operators, and Supervisors.

Manufacturer Image Sales, Inc
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