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Return Policy

RMA form Please download and open with adobe reader.

General Merchandise

Merchandise returns are only accepted with written authorization by Image Sales, Inc.

A 20% restocking charge may apply as well as no credit for shipping charges (decided case by case).

Contact us for a RA number (Return Authorization). Please, have your original invoice number with you.

Toll free: 800-444-1821  Fax: 925-932-0560  e-mail: [email protected]

Custom items

All custom items are approved by the customer before they are produced. Image Sales will only accept returns on custom items if the final product does not match the signed proofs.

If your custom product does not match your proofs, contact us immediately for an RA number (Return Authorization). Please, have your original invoice number with you.

Toll free: 800-444-1821  Fax: 925-932-0560  e-mail: [email protected]